The incident has been resolved by our Cloud provider.
Posted May 08, 2026 - 20:15 PDT
Update
Backlog processed. Reports current.
Posted May 08, 2026 - 11:00 PDT
Update
Reports are experiencing degraded performance. We continue to monitor our cloud provider.
Posted May 08, 2026 - 08:16 PDT
Update
All services have recovered and are processing, but we will continue to monitor to ensure no further issues.
Posted May 08, 2026 - 00:22 PDT
Update
iOn is now current.
Posted May 07, 2026 - 22:20 PDT
Update
iOn service has been restored. It is now processing the backlog.
Posted May 07, 2026 - 22:06 PDT
Update
Device Management (DM) service has been restored. During the degraded performance between 5:15 PM PT and 9:20 PM PT, Device Management Jobs could have FAILED. Jobs created and failed during this period may need to be recreated.
Posted May 07, 2026 - 21:54 PDT
Update
CTC is current and all messaging processing is normal. However, iOn, Reporting, and DMCTC continue to have degraded performance.
Posted May 07, 2026 - 19:04 PDT
Update
CTC backlog has been cleared but you may still see a delay in iOn UI.
Posted May 07, 2026 - 18:24 PDT
Monitoring
Processing performance has recovered, and backlog is being processed. We continue to monitor and work with our Cloud Provider.
Posted May 07, 2026 - 18:20 PDT
Identified
CalAmp's Cloud Service provider is experiencing issues.
Posted May 07, 2026 - 18:06 PDT
Investigating
We are currently investigating this issue.
Posted May 07, 2026 - 17:41 PDT
This incident affected: US CalAmp Telematics Cloud (US CTC Core Services, US CTC Device Management (DM-CTC)) and US CalAmp iOn.