Resolved -
The incident has been resolved by our Cloud provider.
May 8, 20:15 PDT
Update -
Backlog processed. Reports current.
May 8, 11:00 PDT
Update -
Reports are experiencing degraded performance. We continue to monitor our cloud provider.
May 8, 08:16 PDT
Update -
All services have recovered and are processing, but we will continue to monitor to ensure no further issues.
May 8, 00:22 PDT
Update -
iOn is now current.
May 7, 22:20 PDT
Update -
iOn service has been restored. It is now processing the backlog.
May 7, 22:06 PDT
Update -
Device Management (DM) service has been restored. During the degraded performance between 5:15 PM PT and 9:20 PM PT, Device Management Jobs could have FAILED. Jobs created and failed during this period may need to be recreated.
May 7, 21:54 PDT
Update -
CTC is current and all messaging processing is normal. However, iOn, Reporting, and DMCTC continue to have degraded performance.
May 7, 19:04 PDT
Update -
CTC backlog has been cleared but you may still see a delay in iOn UI.
May 7, 18:24 PDT
Monitoring -
Processing performance has recovered, and backlog is being processed. We continue to monitor and work with our Cloud Provider.
May 7, 18:20 PDT
Identified -
CalAmp's Cloud Service provider is experiencing issues.
May 7, 18:06 PDT
Investigating -
We are currently investigating this issue.
May 7, 17:41 PDT