tag:status.calamp.com,2005:/historyCalAmp Status - Incident History2024-03-28T11:39:32-07:00CalAmptag:status.calamp.com,2005:Incident/203687702024-03-26T20:47:14-07:002024-03-26T20:52:38-07:00US CTC Admin - Some Admin users may experience failures using the device listing screen<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:47</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:37</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:50</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.calamp.com,2005:Incident/201851792024-03-07T13:52:15-08:002024-03-14T14:04:12-07:00US CalAmp App - Some users may experience issues with reporting<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:52</var> PST</small><br><strong>Resolved</strong> - A workaround is in place and Legacy reporting functionality has been restored.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:03</var> PST</small><br><strong>Monitoring</strong> - A workaround has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>07:27</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>05:15</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/200494042024-02-22T15:02:06-08:002024-02-22T15:02:06-08:00CTC US - ATT devices communication issue<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>15:02</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>08:10</var> PST</small><br><strong>Monitoring</strong> - ATT continues to have network issues. We continue to monitor the carrier.</p>tag:status.calamp.com,2005:Incident/200462932024-02-22T03:02:47-08:002024-02-22T03:02:47-08:00CTC US - ATT devices not communicating<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>03:02</var> PST</small><br><strong>Resolved</strong> - ATT appears to have resolved their issue. We will continue to monitor.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>01:56</var> PST</small><br><strong>Monitoring</strong> - ATT continues to work on their issue. We are starting to see some traffic from the ATT network.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>01:00</var> PST</small><br><strong>Investigating</strong> - There appears to be an issue with the ATT cellular network.</p>tag:status.calamp.com,2005:Incident/199193862024-02-06T02:32:58-08:002024-02-06T02:32:58-08:00Notice of Maintenance<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>02:32</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>23:51</var> PST</small><br><strong>Investigating</strong> - The CalAmp K-12 team is currently performing infrastructure upgrades. Maintenance is planned to be completed by 5AM ET.<br />Should you have further questions about this scheduled maintenance, visit https://www.calamp.com/support/ or call 1-877-796-6842.</p>tag:status.calamp.com,2005:Incident/195409832023-12-27T04:12:17-08:002023-12-27T04:12:17-08:00Notice of Maintenance<p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>04:12</var> PST</small><br><strong>Resolved</strong> - Scheduled infrastructure upgrade to our GPS breadcrumb message queueing system is complete. <br /> <br />Should you have further questions about this scheduled maintenance, visit https://www.calamp.com/support/ or call 1-877-796-6842.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>01:15</var> PST</small><br><strong>Monitoring</strong> - The CalAmp K-12 team is currently performing infrastructure upgrades to our GPS breadcrumb message queueing system. Maintenance could take up to 6 hours to complete. <br /> <br />Should you have further questions about this scheduled maintenance, visit https://www.calamp.com/support/ or call 1-877-796-6842.</p><p><small>Dec <var data-var='date'>26</var>, <var data-var='time'>23:53</var> PST</small><br><strong>Investigating</strong> - The CalAmp K-12 team is currently performing infrastructure upgrades to our GPS breadcrumb message queueing system. Maintenance could take up to 6 hours to complete. <br /> <br />Should you have further questions about this scheduled maintenance, visit https://www.calamp.com/support/ or call 1-877-796-6842.</p>tag:status.calamp.com,2005:Incident/197574112023-12-26T12:00:44-08:002024-01-18T13:23:12-08:00CTC EU - SCI device data not reporting<p><small>Dec <var data-var='date'>26</var>, <var data-var='time'>12:00</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>26</var>, <var data-var='time'>07:00</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/193379952023-12-05T14:59:13-08:002023-12-05T14:59:13-08:00CalAmp K-12 - Message Processing Delay<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>14:59</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>11:39</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>10:52</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/192447012023-11-30T06:01:27-08:002023-11-30T06:01:28-08:00CalAmp K-12 - Message Processing Delay<p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>06:01</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>15:44</var> PST</small><br><strong>Update</strong> - We currently have no delays and will continue to monitor until the issue is fully resolved.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>15:43</var> PST</small><br><strong>Update</strong> - We currently have no delays and will continue to monitor until the issue is fully resolved.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>15:42</var> PST</small><br><strong>Update</strong> - We currently have no delays and will continue to monitor until the issue is fully resolved.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>12:18</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>11:58</var> PST</small><br><strong>Investigating</strong> - We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available.</p>tag:status.calamp.com,2005:Incident/191870972023-11-21T06:06:03-08:002023-11-21T06:06:03-08:00CTC EU - Message processing and UI performance issue<p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>06:06</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>05:40</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>05:11</var> PST</small><br><strong>Identified</strong> - We are continuing to investigate the issue but processing has been restored.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>04:30</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/191105122023-11-13T13:36:21-08:002023-11-13T13:36:21-08:00CTC EU - Alerts degraded (Emails and Notifications)<p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>13:36</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>03:38</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/190836742023-11-10T04:22:14-08:002023-11-10T04:36:19-08:00CTC EU - Degraded UI and API performance<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:22</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>00:30</var> PST</small><br><strong>Identified</strong> - CalAmp's Web Application Firewall provider is experiencing a routing issue. They are working to correct this but until they have resolved the issue, users may experience degraded UI or API performance.</p>tag:status.calamp.com,2005:Incident/190630022023-11-08T00:00:00-08:002023-11-08T13:57:13-08:00CalAmp K-12 Message Processing Delay<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Resolved</strong> - We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available</p>tag:status.calamp.com,2005:Incident/190337652023-11-07T07:06:56-08:002023-11-08T13:38:30-08:00CalAmp K-12 - Message Processing Delay<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:06</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>08:58</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>03:42</var> PST</small><br><strong>Investigating</strong> - We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available.</p>tag:status.calamp.com,2005:Incident/190117472023-11-03T21:38:24-07:002023-11-03T21:38:24-07:00CalAmp K-12 - Message Processing Delay<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>21:38</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>08:57</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available.</p>tag:status.calamp.com,2005:Incident/190108372023-11-03T09:21:12-07:002023-11-05T22:15:35-08:00EU Device Management (DMCTC) - Some customers may not be able to view some device management files<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>09:21</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>09:00</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>07:08</var> PDT</small><br><strong>Investigating</strong> - No processing issues but some customers may not be able to view some device management files/configurations. The team is working to resolve this UI issue.</p>tag:status.calamp.com,2005:Incident/190095112023-11-03T06:36:38-07:002023-11-03T09:15:02-07:00CalAmp K-12 - Message Processing Delay<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>06:36</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>04:33</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available.</p>tag:status.calamp.com,2005:Incident/190081982023-11-03T02:05:34-07:002023-11-03T09:15:18-07:00CalAmp K-12 - NOTICE OF TESTING<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>02:05</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>02:03</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>01:26</var> PDT</small><br><strong>Investigating</strong> - **** This is only a test. We are currently testing our incident/outage response techniques. again, this is only a test ****</p>tag:status.calamp.com,2005:Incident/188575412023-10-19T15:59:17-07:002023-10-20T07:54:12-07:00US CTC Admin and Device Management - Degraded UI performance - Device details not current<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>15:59</var> PDT</small><br><strong>Resolved</strong> - This performance degradation has been resolved. All data is current.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>14:56</var> PDT</small><br><strong>Update</strong> - The issue has been partially resolved. The Team continues to monitor and work the issue.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>13:19</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>12:58</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>11:00</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/187019172023-10-05T16:13:09-07:002023-10-05T16:39:39-07:00Device Management (PULS) - degraded system performance<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>16:13</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>15:30</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and the team is monitoring to make sure all issues have been resolved.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Update</strong> - The team continues to work on a solution.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>13:49</var> PDT</small><br><strong>Update</strong> - Downloads are still impacted. The team continues to work on the issue.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>12:53</var> PDT</small><br><strong>Identified</strong> - DNLD service is impacted and not responding.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>12:34</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/189472602023-09-29T03:05:11-07:002023-10-27T10:13:13-07:00Message Processing Delay<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>03:05</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p>tag:status.calamp.com,2005:Incident/185807062023-09-22T15:45:36-07:002023-09-22T15:54:03-07:00CTC US Alert Services - degraded performance<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>15:45</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>15:15</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>14:00</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/185739562023-09-22T00:33:42-07:002023-10-03T12:23:40-07:00CTC US Core Services - System not responding<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>00:33</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>00:19</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>23:14</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.calamp.com,2005:Incident/189472612023-09-05T10:34:09-07:002023-10-27T10:13:14-07:00login.synovia.com is currently down<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>10:34</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p>tag:status.calamp.com,2005:Incident/183788942023-09-03T22:23:36-07:002023-09-03T22:43:50-07:00US CTC Device Management (DM-CTC) - Jobs functionality degraded<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>22:23</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>